{"id":877,"date":"2024-10-22T18:00:16","date_gmt":"2024-10-22T18:00:16","guid":{"rendered":"https:\/\/wineporter.pt\/?page_id=877"},"modified":"2025-01-28T12:18:47","modified_gmt":"2025-01-28T12:18:47","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/wineporter.pt\/pt\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
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Condi\u00e7\u00f5es Gerais<\/strong><\/h2>\n

A contrata\u00e7\u00e3o dos servi\u00e7os do WinePorter, marca da Empresa Bom Porteiro Sociedade\nCom\u00e9rcio e Distribui\u00e7\u00e3o ao Domic\u00edlio Lda, pessoa coletiva n\u00ba 514290242, com domic\u00edlio social\nna R. Prof. Henrique de Barros, 5, 2685-339 Prior-Velho, e capital social de 5.000 \u20ac (cinco mil\neuros), doravante designada por \u201cWinePorter\u201d, significa que o expedidor, em seu nome e em\nnome de todos os demais interessados no transporte, aceita as presentes CONDI\u00c7\u00d5ES GERAIS,\nque vigorar\u00e3o em todas as circunst\u00e2ncias, mesmo que o expedidor n\u00e3o tenha assinado a Guia\nde Transporte \/ Carta de Porte em que as mesmas est\u00e3o apostas, exceto se expressamente\nsubstitu\u00eddas por um documento escrito assinado por um respons\u00e1vel do WinePorter que, nos\ntermos da Lei, disponha de poderes para o efeito.\nEm tudo o que for omisso nas presentes CONDI\u00c7\u00d5ES GERAIS, ser\u00e3o aplic\u00e1veis as conven\u00e7\u00f5es\ninternacionais e a legisla\u00e7\u00e3o nacional sobre transporte de mercadorias.<\/p>\n

1. OBRIGA\u00c7\u00d5ES DO EXPEDIDOR
\nSem preju\u00edzo das demais obriga\u00e7\u00f5es que decorram da Lei, das presentes CONDI\u00c7\u00d5ES GERAIS\nou de outros documentos relevantes, constituem obriga\u00e7\u00f5es do expedidor:<\/p>\n

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  1. \n

    Assinar e preencher corretamente e de modo leg\u00edvel, claro, preciso e completo a Guia\nde Transporte \/ Carta de Porte, incluindo a descri\u00e7\u00e3o da natureza, eventual\nperigosidade, qualidade e quantidade da mercadoria e a correta identifica\u00e7\u00e3o do nome\ne endere\u00e7o do destinat\u00e1rio; recolhidos em dilig\u00eancias pr\u00e9 contratuais;<\/p>\n<\/li>\n

  2. \n

    Preparar o envio em instala\u00e7\u00f5es seguras, por funcion\u00e1rios da sua confian\u00e7a, e tomar\nmedidas contra a interfer\u00eancia n\u00e3o autorizada durante a sua prepara\u00e7\u00e3o,\narmazenamento e transporte imediatamente anteriores \u00e0 entrega ao WinePorter;<\/p>\n<\/li>\n

  3. \n

    N\u00e3o entregar ao WinePorter, para transporte, qualquer dos artigos referidos no n.\u00ba 2\ndas presentes CONDI\u00c7\u00d5ES GERAIS, sob pena de responder pelos preju\u00edzos causados;<\/p>\n<\/li>\n

  4. \n

    Assegurar a veracidade e completude de toda a informa\u00e7\u00e3o prestada bem como a\nobserv\u00e2ncia\/ cumprimento de eventuais restri\u00e7\u00f5es, formalidades ou taxas\nalfandeg\u00e1rias na entrada da mercadoria no pa\u00eds de destino de modo a permitir a\nentrega nos termos convencionados;<\/p>\n<\/li>\n<\/ol>\n

    2. RESTRI\u00c7\u00d5ES AO TRANSPORTE<\/strong>
    O WinePorter n\u00e3o aceita para transporte mercadorias que, nos termos da Lei ou de outra\nregulamenta\u00e7\u00e3o nacional ou internacional, designadamente nos regulamentos ICAO\n(International Civil Aviation Organisation), IATA (International Air Transport Association), ADR\n(European Road Transport Regulation on Dangerous Goods) e RPE (Regulamento Nacional do\nTransporte de Mercadorias Perigosas por Estrada), sejam exclu\u00eddas ou sujeitas a requisitos ou\ncondi\u00e7\u00f5es especiais de transporte.
    A t\u00edtulo meramente exemplificativo, e sem que esta indica\u00e7\u00e3o implique qualquer limita\u00e7\u00e3o\nquanto a outros artigos que devam ser considerados como exclu\u00eddos do transporte, o\nexpedidor garante que os volumes expedidos n\u00e3o incluem notas de banco, t\u00edtulos com valor\nrealiz\u00e1vel, moedas, joias, metais, pedra ou outros objetos preciosos, obras de arte cujo valor e\nnatureza n\u00e3o tenham sido previamente declarados, artigos pirot\u00e9cnicos, armas, muni\u00e7\u00f5es e\nexplosivos, combust\u00edveis ou estupefacientes ou drogas ilegais.
    The shipper shall be solely liable for damages caused to WinePorter or third parties by shipping excluded items.
    In case of doubt about excluded goods, the shipper must consult WinePorter at info@oporteiro.pt<\/a><\/strong> and await written confirmation before shipping.<\/p>\n

    3. PACKAGING<\/strong>
    The shipper must carefully package and label goods to avoid damage to WinePorter, third parties, and the goods themselves during normal transport risks (e.g., repeated handling during loading\/unloading).
    Packaging must be sealed, durable, and suitable for the contents.
    Non-compliance renders the shipper liable for damage to goods and losses incurred by WinePorter or third parties.
    Upon request, WinePorter may provide suitable packaging under agreed conditions.
    The shipper accepts that packages may be inspected physically (via opening) or via specialized equipment by WinePorter or authorities (e.g., customs).<\/p>\n

    4. CUSTOMS FORMALITIES<\/strong>
    The shipper acknowledges that all international shipments undergo customs clearance before delivery.
    If customs clearance is required, WinePorter will notify the shipper of customs holds or similar issues. A track & trace<\/em> screenshot indicating the hold suffices as proof. WinePorter cannot be held liable for missing official customs documents regarding clearance issues.
    If requested in writing, WinePorter will perform customs clearance solely on the shipper\u2019s behalf and account.
    The shipper is responsible for providing accurate customs documents, paying fees\/taxes, and complying with import\/export laws. False\/incomplete information renders the shipper liable for WinePorter\u2019s losses, including legal actions.
    WinePorter\u2019s assistance with customs formalities is always at the shipper\u2019s risk and expense.
    If delivery fails due to non-WinePorter customs issues, goods will be returned to WinePorter\u2019s facilities, with proof via track & trace<\/em>.<\/p>\n

    5. WEIGHT AND DIMENSIONS<\/strong>
    WinePorter will not accept packages exceeding 30 kg<\/strong> or 3 linear meters<\/strong> (calculated as: 2\u00d7height + 2\u00d7width + length = 3 meters).
    WinePorter reserves the right to adjust weight\/volume discrepancies.<\/p>\n

    6. DELIVERY CONDITIONS<\/strong>
    Services include delivery to the recipient\u2019s address unless size\/weight requires ground-floor delivery.
    WinePorter may use its own or third-party transport, routes, and methods at its discretion.
    If the recipient is absent, a delivery attempt notice will be left, and the parcel stored at a ParcelShop for 5 business days<\/strong>. After this period, undelivered parcels are returned to WinePorter.
    Additional fees apply for:
    a) Second delivery attempts;
    b) Post-contract address changes;
    c) Remote area shipments;
    d) Deliveries to large retailers.
    The shipper is solely responsible for missing\/incorrect shipping documents.<\/p>\n

    7. CARRIER LIABILITY<\/strong>
    Liability is limited to direct loss under national\/international law. Where no legal limits apply:<\/p>\n